Webinar Archive


Every 2nd Wednesday of the month we will be bringing a new Cybersecurity topic focused on issues facing Public Safety today!

Clink on the link below to register for our upcoming webinar:
"BYOD & Public Safety: Bring Your Own Doom?"

Upcoming Webinar

Below is a list of our past webinars. Click read more to gain access to the recordings of each subject.

Attracting Hackers

Correcting the Five Mistakes that Attract Hackers

Public Safety Agencies are embedded in city and county government infrastructures, and, unfortunately, those targets are very attractive to hackers nowadays. Let’s correct five common mistakes that might make you even more enticing.

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2019 Review

Reviewing the Worst Cyber Attacks of 2019

2019 was a year of new heights for the frequency and diversity of cyber attacks that impacted local government and public safety. As we begin the new year, it’s a perfect time to review what cyber-struggles our industry faced over the last year and discuss how we can improve our defense for 2020.

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Adressing DHS Alerts

Addressing the Latest DHS Alerts

Did you see the DHS Alert on BlueKeep, Eternal Blue, or Specter/Meltdown? DHS is concerned about US Critical Infrastructure, and those worries and focus absolutely extend into your Mission Critical Public Safety systems. Watch this on demand webinar to learn more about the 21 DHS Alerts that Public Safety agencies should know about.

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Preparing Leadership for Cyber Attack

Preparing ECC Leadership For Cyber Attacks

With so many attacks now targeting our country’s critical 9-1-1 services, it’s imperative that our Emergency Communication Centers' leadership be educated on the cybersecurity issues impacting them. In this webinar, we break down leadership's critical role in preparing for and effectively responding to cyber threats against ECCs.

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Fixing Top 5

Fixing The Top 5 Public Safety Cyber Vulnerabilities

News reports are full of stories in which hackers have attacked public safety agencies – such as 911 Centers, Police Departments, Sheriff Offices, Fire Departments and others. Based upon hundreds of public safety networks that SecuLore has monitored and evaluated, we have amassed many examples of how hackers can and are attacking us. It is time to learn from these investigations!

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Should You Pay The Ransom

Should You Pay The Ransom?

Too often we read news articles about counties and cities that have been hit by ransomware. In many of these instances, public safety has also been affected. These local governments and agencies must face a difficult decision: "Should we pay the ransom?" As part of a good Incident Response Plan, this topic should be addressed in advance of the emotion surrounding a cyber-crisis.

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Crippling Cyber Attacks

Analyzing The Most Crippling Public Safety Cyber Attacks

Counties and Cities across the country have been hit by crippling cyber-attacks and have made the news (far too frequently).  Because so much of our Public Safety infrastructure is embedded in these networks, these attacks will often have a serious impact on our Public Safety response.

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Funding for Cybersecurity

How To Get Funding For 911 Cybersecurity

There are so many demands on your limited 9-1-1 funds. Now you must add Cybersecurity – a new draw on your resources. The number one problem that victims of cyber-crime cite is lack of funding to do the things that they know they needed to do. How can you find the funds to pay for these much-needed capabilities?

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Why is 9-1-1 targeted

Why & How 9-1-1 Is Under Cyber Attack

We’ve seen the statistics - Emergency Communication Centers, Police Departments and their County and City Governments are all being targeted by hackers at a growing rate. But why would someone target those who seek to protect the public and provide them services? How would a hacker get into these critical systems, and what can we do to stop them?

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10 Ways to Cyber-Protect

10 Ways All Public Safety Personnel Can Help Cyber Protect 911

It is each person’s responsibility to help keep our mission-critical Public Safety infrastructure safe. But what if you aren’t an IT person? What if (shudder the thought) you don’t even like technology? What you can you do to help? The answer: a lot!

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The Seven Most Important Public Safety Cyber Policies

As more of the devices we use connect to the internet, we need to be mindful of the technology related behaviors we allow in our 9-1-1 centers. Does your center have cybersecurity policies? Do you know what they are or when they were last updated?

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Incident Response

Preparing Public Safety for a Cyber Incident Response

Keeping your critical services going while fighting ransomware or other malicious viruses, is a daunting task. Having a Cyber Incident Response Plan is necessary to address the inevitable scenario in which a hacker gets past your cyber defenses.

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Hackers Love Your Misconfigured Firewalls

The best firewalls can be bypassed by sophisticated phishing attacks or unpatched servers exposed to the internet. Hackers can penetrate a firewall where the rules are entered too broadly or where the complex rules made mistakes easy to make. Learn how to properly configure your firewalls to improve your cyber-resiliency.

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2019 Compass

2018: Reflecting on Public Safety Cyber Attacks

The past year has seen a growing number of cyber attacks targeting emergency communications. In 2018 we recorded over 200 publicly reported cyber attacks that impacted local governments and public safety. Join us as we review the most critical attacks of the year, learning from their challenges and successes.  

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Insider Threats and Their Impact on 9-1-1

Protecting our 9-1-1 Emergency Communication Centers (ECCs) from cyber-attacks involves more than just technology. Your staff's actions are a key part of your cyber-health, and can be a critical asset if they are properly trained. Unfortunately, whether accidental or intentional, your staff can also be the source of disruption. 

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Protecting Our 9-1-1 Centers From Targeted Cyber Attacks

Over the last several months we have discussed a variety of attacks: Ransomware, Cryptojacking, Advanced Persistent Threats, DDoS/TDoS and others. We’ve seen criminals and state actors use these techniques for targeted attacks against our public safety infrastructure. In this webinar, we will talk about how to address these attacks head-on.

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The Elections Are Coming: So Are Advanced Persistent Threats

Concerns about Russians cyber-hackers meddling with our elections has been a hot news topic for a very long time now. What is important to understand is that the types of attacks attributed to foreign states are not the flashy, make-the-news ransomware types of attacks. They are insidious; they dig deep and laterally; they hide. They are known as Advanced Persistent Threats (APT).

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The Resurgence of Ransomware & Its Impact on Public Safety

According to recent news, ransomware attacks overall have fallen sharply in 2018; however, Public Safety doesn’t always follow the general trends. There is more at stake, and certain hacking techniques might be more effective against the more isolated public safety infrastructure.

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Protecting Public Safety Against TDoS/DDoS Attacks

This webinar is an updated talk covering the topic of Denial of Service attacks, which was put together as a professional development session for APCO 2018. Learn the latest on how these attacks impact 9-1-1 and how to protect against them.

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What to Expect from a Yearly Vulnerability Assessment

Many Cyber experts talk about the importance of a Vulnerability Assessment.  So what does it cover?  As you fret about keeping your Center safe from the hundreds of cyberattacks you continually hear about in the news, what exactly is this tool and how does it help?

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Securing Your Public Safety Agency: Critical Rules and Approaches

Ransomware is a $2B business – cybercrime is rising at an alarming rate – new forms of cyber attacks like cryptojacking are emerging, and all of these are targeted at our public safety agencies. In this on demand webinar, we discuss the specific types of steps you can take to protect your PSAP, Dispatch Center or police/fire/EMS department.

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Secure Communications: The Hacker's Dream

Secure communications are considered to be a way to keep our centers safe. Unfortunately, secure does not necessarily mean safe – it means encrypted. Once hackers are able to break into a network via phishing or brute force hacking, they can use your secure communications against you. This makes it harder to identify what data they are sending or receiving and more difficult for you to recover from a cyber-attack.

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ESInet: The Six Cybersecurity Challenges

As our cities become smarter and we deploy Internet of Things devices both inside and outside our centers, we become ever more interconnected to IP-based networks. These advances bring great benefits to all parties: citizens, 911 telecommunicators, dispatchers and first responders. However, they also bring new and different vulnerabilities for which public safety will need to be prepared.

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Crypto-Mining: A Rising Threat to Public Safety

Will crypto-mining become a new attack method on Public Safety agencies?  If a hacker can use your system to crypto-mine, then he can make cryptocurrencies for free and have your PSAP paying for it, all while causing serious degradation of your systems’ performance.

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Your Secret Admirers: Hackers Love Your DNS

In honor of Valentine’s Day, wanted to introduce you to your secret admirers: hackers seeking access to your DNS. Cyber criminals love DNS traffic because they can easily use it to exfiltrate data. In order to help you address these unwanted advances, we discuss helpful techniques that will keep these "bad boys" at bay.

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A Year in Reflection: Learning from the Past to Protect the Future

Bad actors had a busy year in 2017: cyber threats continued to grow – the world witnessed the largest global attacks in history – the Dark Web exploded with cyber-attacks that even the novice can use. This webinar focuses on attacks that impacted our 911 centers and our ability to send and coordinate our first responders. We give insights into what public safety systems should expect to see in 2018, and what you can do now to make the new year more secure.

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2016 Thanksgiving Cyber Attack: New Insights

Thanksgiving Day 2016, a relatively small PSAP was hit with a devastatingly large cyber attack in which they almost lost their entire 9-1-1 call taking capabilities. In looking back, we have seen this scenario repeated over a hundred times. What new insights have we learned one year later?

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Hackers Gone Wild - How Cybercriminals Impact 9-1-1 Systems

Did you know that the average cybercriminal activity goes over 200 days before detection? APCO warned Public Safety agencies to check for malicious Russian activity – has your agency followed the warning? Ransomware is a multi-step process – do you know the steps and what to look for?

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TDoS & DDoS - How Cyber Thugs Can Shut Down 9-1-1 and What to Do About It

Denial of Service attacks are popular techniques for cyber-thugs to wreak havoc on our 9-1-1 systems. Telephony Denial of Service (TDoS) can impact the ability for our PSAPs to receive 9-1-1 calls from our citizens or impair the use of public safety administrative lines. Distributed Denial of Service (DDoS) attacks can shut down a PSAP’s data communications, making it impossible to retrieve and share information.

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Take Charge of Your Cyber Security
(or it may take charge of you)

Every day, you respond to a crisis: an accident, a fire, a robbery. For each crisis, you have a plan on how to respond, how to manage the chaos. But what happens when you become the center of the crisis? If your public safety agency is hit by a cyber-attack, you become the victim – and you will want to have a planned response.

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How Hackers Infiltrate our Public Safety Infrastructure

Cyber attacks have become big news, and our public safety infrastructure is feeling the effects. Police departments and 911 systems have been hit in 20 different states already. Here we will take a closer look at how hackers are trying to affect our public safety networks and focus on the areas where they've already succeeded.

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Is the Internet of Things a Boon or Bane for Public Safety?

The Internet of Things (IoT) promises many positive improvements to make our cities "smarter" by inter-netwoking ourpersonal, IP-enabled buildings, and other items that have the capabilities to connect these devices in ordert to collect and exchange data. Many of these changes are expected to enhance our Public Safety infrastructure.

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The Latest Cyber Attacks on our Public Safety Infrastructure

From DDos to TDos – Ransomware to Malware - Idaho to Ohio to Georgia – our Public Safety infrastructure is under attack in an ever-changing environment. Educating yourself about the latest attacks is an important part of keeping your information secure and protecting your center!

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Lessons Learned: The Thanksgiving Cyber Attack

PSAPs are always at risk for an attack, even on holidays. This past Thanksgiving, a very publicized phishing attack successfully shut down San Francisco’s ability to collect fares for their Municipal Transit Agency, allowing free rides for customers, but likely costing the city millions of dollars. Meanwhile, and with far less public scrutiny, one of our country’s PSAPs was hit by the very same hacker. In this webinar we will show how a creative IT team managed to save their PSAP from losing all of the call-taker stations, and learn some good lessons for your public safety agency.

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What Does a Public Safety Official Need to Do to Stay Cyber Safe?

There are steps you can take to make the likelihood of a cyber attack on your public safety center minimal or nonexistent. Increase your cybersecurity posture by up to 40% by making the small but meaningful changes to your browsing habits outlined in our webinar.

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How to Defend Public Safety from Russian Cyber Hacking

DHS and the Director of National Intelligence published a Joint Analysis Report describing Russian malicious activity associated with election security compromises. APCO issued a statement, saying it "highly encourages that your organization look within your network traffic for signs of malicious activity.

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How to Defend Public Safety from Ransomware

Ransomware is a growing threat, and your best defense is Knowledge!
Please join our Public Safety cybersecurity experts for a free, 30-minute educational program to help you respond effectively to this serious threat to our Public Safety infrastructure.

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