PSAPs are always at risk for an attack, even on holidays. This past Thanksgiving, a very publicized phishing attack successfully shut down San Francisco’s ability to collect fares for their Municipal Transit Agency, allowing free rides for customers, but likely costing the city millions of dollars. Meanwhile, and with far less public scrutiny, one of our country’s PSAPs was hit by the very same hacker.

In this webinar we will show how a creative IT team managed to save their PSAP from losing all of the call-taker stations, and learn some good lessons for your public safety agency. See what we can learn from the Thanksgiving PSAP cyber attack including how to patch your systems, train your staff, completely and regularly backup your data and monitor, visualize and protect.